Unless otherwise agreed upon, the entire balance of our quoted price is due before any work commences on your firearm. This deposit may be adjusted or waived for local customers if we have all the required colors and templates in stock.
If you decide to cancel the finishing before any work is done, the deposit will be returned less the cost of any supplies that were purchased for the job and shipping costs. If work has been performed, you will be charged for the work that has been done.
Shipping of Firearms
All firearms purchased from Tomkat Armory must be shipped to a federally licensed firearms dealer, and we must have a signed copy of a current FFL prior to shipping. Firearms will be shipped only to the address printed on the FFL.
An adult signature will be required for delivery. All packages are insured, and delivery is confirmed.
If you are planning to ship a firearm to us, please contact us first for options and instructions.
Tomkat Armory will not ship any firearm or other items to any location where ownership, sale, or transfer of that firearm is restricted by law.
Tomkat Armory is not responsible for loss or damage that may occur during shipping.
Although Cerakote finishes are more durable than any traditional finish, Tomkat Armory will make no guarantee concerning the use of this product in any specific application or environment. Tomkat Armory is not responsible for wear or damage to your Cerakote finish due to normal use or abuse.
Tomkat Armory will always attempt to clearly communicate to each client the results that may be expected, however, all artwork is subjective in nature. Tomkat Armory is not responsible for misconceptions or misunderstandings concerning our patterns or custom artwork. While we will attempt to work through any such misunderstandings, the client is responsible to pay for any work that is completed.
A deposit may be due before custom work is started, and full payment is required before my firearm or accessories are returned. Your firearm will be held as collateral until full payment is made. Orders not paid in full by the 10th business day after notification of completion will be assessed an inventory storage fee of $10/day. Orders not paid or picked up after 30 days of completion will be considered abandoned and become the property of Tomkat Armory.
Tomkat Armory makes no warranty concerning the results of the custom work, including, but not limited to, the look of camouflage patterns or artwork, the durability of finishes, the suitability of finish for any particular application, or safety, function, or reliability issues that result from the customization of your firearm.
Certain work may be required to prepare my firearm for custom work. This work may include disassembly, stripping finish or oil with chemicals, sandblasting parts, sanding, and masking. Sights and/or optics may have to be removed or adjusted and may lose zero as a result. You understand that due to age, use, damage, corrosion, or factory defect, some parts may fail during the disassembly/assembly process. The customer will not hold Tomkat Armory responsible for any damage that may occur during the customization of my firearm.
Due to the nature of tight-fitting parts, such as handgun sights, some blemishing may occur during their removal and installation. Tomkat Armory is not responsible for such blemishes.
If in the course of performing work on your firearm, Tomkat Armory finds that your firearm is currently in a dangerous condition for any reason, Tomkat Armory will not return the firearm until action has been taken to resolve or repair the unsafe condition. The customer agrees to cover the costs incurred during this process. Tomkat Armory will not perform any work without first obtaining your approval.
Firearm laws and regulations can be obscure and confusing at local, state, and federal levels. As a result, due to accident, negligence, or deliberate lawlessness, some firearms may exist that are not in compliance with firearm regulations. Therefore, if upon receipt of my firearm, Tomkat Armory finds that your firearm does not comply with applicable regulations, Tomkat Armory will take the necessary steps to resolve the situation and you will be responsible to pay for any costs incurred. This may require any of the following steps:
— removal or replacement of parts
— removal of certain accessories
— alteration of the firearm
— surrender of the firearm or certain parts/accessories to the appropriate authorities
Under no circumstances will Tomkat Armory knowingly return an illegal firearm to the customer.
You are fully responsible to ensure that your firearm complies with your local and state laws. Tomkat Armory cannot return a firearm to a location in which ownership, transfer, or sale of that firearm is restricted. The customer takes full responsibility if Tomkat Armory, despite all effort to ascertain legality, unknowingly returns a firearm that is restricted in their area by local or state ordinances.
Please note that although a background check is not required by law for the return of your firearm, Tomkat Armory may choose to perform a background check if we feel that it is justified.